Jabra Engage 50 - A true digital headset
Is your contact centre moving, or considering moving, to softphones? Are you are investing in contact centre applications – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.
The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.
At one with the universe (of phones and platforms)
Our contact centre headsets plug-and-play with over 10,000 traditional deskphones. They’re also compatible with most softphone web clients and contact centre platforms including Cisco, Avaya and Genesys Cloud. Wherever you’re at in your digital transformation, we’ll meet you there. See which of our headsets work with your phones or platform in our compatibility guide.
3-microphone technology
A unique system of 3-microphones with intelligent noise-cancellation blocks out background noise and breathing sounds, so customers hear only the agents voice, thereby delivering a superior call experience, whether you work from home or a physical contact centre.
Better call control for greater efficiency
The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.
Reduce interruptions and enhance agents’ focus
Multi-colour status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customised for specific needs. Impressive passive noise-cancellation enhances agents’ focus.
Live guidance for agents and rich call analytics improve customer experience
The Engage 50 leverages Jabra software for a smarter way to overcome noise. With live onscreen microphone guidance for agents and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.
Designed for softphone environments
Built for today – ready for tomorrow. Features category-first USB-C for easy connection to computer and mobile devices and with USB-A connectivity available as an accessory.
Enhanced hearing protection
The Jabra Engage 50 features the next generation of hearing protection with Safetone™ 2.0 technology. This includes PeakStop™ 105 dB, which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop; Intelligent Acoustic Shock protection, which removes potentially harmful sounds; and IntelliTone™ 2.0, which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.
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